Electron GUI not loading after fresh installation

Our chemostat computer had to be factory reset, so we had to rebuild the eVOLVER software, and encountered issues with the electron GUI. After installing the .dmg file for our Mac as instructed by the wiki, the eVOLVER app opens to the white screen pictured.

Since we start it from the application window, no errors a thrown. Ideally we’d like to use the GUI to perform the calibrations, but will settle for commands to do so via the command line.

Thanks in advance!

What version of MacOS are you on? It has been working on a few macs in our lab so I am a bit puzzled on what is going on.

Hi, sorry for the late reply!

I decided to try updating our eVOLVER setup (server, electron & DPU) to 2.0.0. Unfortunately I’m still not making headway, as the new version of the server’s electron app is not able to communicate with the stir bars or the pumps. The latest client side electron app isn’t able to open at all.

  • All software versions are 2.0.0 following the wiki, and the initial forum post.
  • MacOS version Sonoma 14.5

Thank you!!!

Were you able to solve this? I think it might have to do with Intel vs. Apple chips after some software updates to the OS. I am not sure though. Would be nice to figure this out.

The Mac we’re using has an intel chip installed.
We’re still trying to narrow down the issue. So far I’ve gotten the app to work on a non-university Mac laptop (Apple M1 chip). Which leads me to believe some sort of security software on the university device is blocking the electron app from running.

I’ll be sure to update this post with any new info.

We’ve been able to get the GUI to load on a new windows laptop.

Not sure what the issue ended being unfortunately, as the mac and windows are university computers.