eVOLVER Connection Error

Hello,

I am having trouble connecting the eVOLVER to the server. When I turn on the system, I get a “eVOLVER Connection Error” on the display window. I am suspecting it may have to do with the RS-485 board, but I did check if it was loose or disconnected, but there is nothing visibly wrong with it. I have another eVOLVER connected on the same router and that one has no trouble connecting the to the server, however, this eVOLVER used to have a connection issue where I had to replace the RS-485. Is there any type of update I can send to the RS-485 instead of having to replace it?

Thank you!

if its a problem with the RS-485 board then it would need to be replaced but the fact that you’ve had to replace it already indicates a potential problem somewhere else. Could you send a picture of the “eVOLVER Connection Error” you are talking about?

I replaced it on a different evolver, but now I think I ran into the same issue with this evolver. This is the error that shows on the eVOLVER:

could you show a picture of the evolver server log? View the Server Log and Restart Server | eVOLVER

send a picture or short video of what the server logs look like

this is all I’m getting from the server log: